We love it when people take the time to send us comments about the services and programs of the Contra Costa County Library, including the virtual services available from our Web site. Below is a sample of comments we've received lately. If you have an opinion, question, or suggestion, please tell us about it or leave us a comment on our facebook page. Thanks!
...about the Library's Place in the Community
"I appreciate our library! It is one of the most important and valuable assets in our community. Access to all kinds of books, as well as films and music feeds our need for spiritual and intellectual nourishment. I believe that Libraries are as important as food and shelter and in a sense a more important use of our tax dollars than roads."
...about the Visual Catalog
"I just learned of the "Visual Catalog" and I have only one word. . . GREAT!"
"I just want you to know that in addition to being a great library system, you look fabulous! This new search engine is fantastic, and I truly appreciate your commitment to being a leader in the electronic frontier."
...about the Library's Storytime Podcasts
"I have been looking for this story for years, I am a librarian and it was very difficult until now to find head or tail of it . Several of my colleagues had never heard of it . I loved the story as a child. I am now 44.5 years old. I am soooooooooooo happy I found it. I memorized by heart all this time."
...about the Library's Downloadable audio eBooks
"I am really enjoying hearing the audiobooks while I walk in the morning. I have listened to fiction and non-fiction books, but find autobiographies especially rewarding in audiobook format, particularly if the author is narrating."
...about the Library's MySpace page
"Thanks for the add. Seriously glad I'm a friend. I practically live in the library and when it's time to leave I bring the library with me."
...about the Library's Renewal Feature
"I really appreciate the changes that you have made to your renewal features recently. My family regularly uses the online Library Card options to review and renew our library items. Having the opportunity to get the maximum loan period when completing a renewal is wonderful. These changes show your recognition of how your customers use the Library. Thank you for your efforts to improve these services! Little things do make BIG differences."
...about the Library's e-Card Service
"I just tried the (e-Card) system and it is VERY EASY to use."
...about the Summer Reading Program
"I would like to thank you for inspiring my daughter to become an avid reader. She is a 6th grader who collects Manga comic books and reads an occasional fiction book. Ever since she enrolled in the summer reading program, she reads voraciously for hours each day. She completed both young and teen reading challenges in days. She enrolled for free prizes and found the world. I promised her a prize of my own upon completion of the teen reading program. She asked for a book..."
...about the Virtual Library
"As a retired couple, my wife and I want to tell you how much we enjoy the privilege of reserving books on line. It is a wonderful service to all of the comunity, but especially to people like us." "I love the library Web site! It's so easy going online to find the books I'm looking for. I have found books that I would have never known about and I've been very lucky finding all books in series." "I think placing online holds is the best thing since electricity. I began using the library services again last summer. I feel like I'm receiving a present every time I open my email and a book I had on hold is ready to check out. All that service and I never have to leave my home."
"I have had great service placing holds and getting the material at ____ branch."
...about our email notification system
"I signed up for email reminders recently and they are great! I've always loved the library and now that it's on line it's better than ever!" "Kudos to the designer of your Book Reservation notification email! It may seem trivial and simple, but I'm very impressed with the usability of the notification form. I appreciate the URL links that are included in the email that provide links to the library home page, the user's account, and the page to cancel the hold—if desired."
"I really like the email reminder service that sends me an email two days before my items are due! I have no reason to miss returns any more, plus it's great seeing an inventory of all the items I have checked out. Thanks very much for being relevant to the times and technology of the day."
...about our online resources for kids
"Check out the Contra Costa County Library's Web site. It is incredible! The Kids link has lots of information. Explore the Kid's databases, especially Kids InfoBits. Have problems with homework? Go to Online Homework Help. If you have a library card you can access these resources. If you don't have a card, County residents can now get an e-card to use all the Contra Costa Databases."