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Request Technical Assistance

If you have questions about the Digital Book Library, please first check in Digital Book Help.

If you still need help, use the form below to email your Digital Book questions to the Contra Costa County Library.


Subject:

To help us solve your problem, please provide this information:

Your computer operating system (Windows 2000, Mac OS, etc.):

Your Internet browser and version (Internet Explorer 6.0, Firefox 0.9, Netscape, etc.):

Your digital book software and version (Adobe Reader 7, Windows Media Player 9, etc.):

What is the format of the problem book (Adobe, OverDrive Audio Book, Mobipocket)?

What is/are the title(s) of the problem book(s)?

Please give us the exact text of any error message:

Please explain in detail the problem you are having:

Your Name:

Email Address:
Please be sure to enter your email address fully and correctly, so that we can answer your question as quickly as possible.

Spam Control: *
Please enter in the text contained in the image in order to help us control email spam.

Library Card Number :

 

Thank you. We will respond to your request within two business days.