FREQUENTLY ASKED QUESTIONS
Are the libraries open?
No, all 26 branches are closed as well as Library Administration. Library staff are working remotely to make as many library services available to the public as possible. Check back for updates.
My books are overdue, should I return them?
No, please keep all library materials until the libraries reopen. All due dates have been extended. No overdue fines or other penalties will apply during the closure. The Library eliminated overdue fines in 2019.
Can I contact the Library about my account?
Not at this time. Due to the County Health Officer’s stay home order, Library Administration is closed to protect the health and safety of library staff.
I haven’t used my library card in a while. Can I still access online materials?
Any patrons with cards that have expired or are scheduled to expire this year have been extended to allow access to all available digital resources
Can I get a library card online?
Yes, you can sign up for an eCard anytime and get access to many online resources. Visit http://ccclib.org/get-a-library-card/ to sign up.
You can also access eBooks/eAudiobooks through OverDrive/Libby with an Instant Digital Card. Visit http://ccc.overdrive.com/ to sign up.
What services are available online?
The Library has many digital services that can be accessed from home or a mobile device including, eBooks, eAudiobooks, East Bay Times, New York Times, Rosetta Stone and much more. Please see the full list here: http://ccclib.org/resource/
My kids are out of school, what learning resources are available for families?
The Library offers several online resources to help serve families who are homeschooling their children. Some resources include, Brainfuse, Explora, Learning Express, ABC Mouse, and others. Find the full list here http://ccclib.org/resource/
Can I donate books to the Library?
Not at this time. It is important to protect the health and safety of staff and the public by reducing the need to touch donated items. Please hold on to your donations until the libraries reopen.