Library Card Renewals

Frequently Asked Questions

• How do I renew my expired Library account?

  California residents with cards in good standing and less than one year expired may renew their accounts online at https://ccclib.org/card-renewals/ with your card number and PIN:

  • Login with your library card number and PIN
  • Review your information. If nothing needs updating, select Renew button. This will renew your library account.
  • If you need to change your address, please do not use this form. Bring photo ID with address verification to any of our library locations to update your address and renew your account.
  • If you you need to reset your PIN or change your phone number or change your email:
    • Select Update Information button.
    • Make your changes.
    • Select Save.
    • Return to review your information. If everything is correct, select Renew button to renew your account.

  Expired accounts can also be renewed in person at any Community Library. Please bring ID and/or address verification as needed when renewing in person.

  There is no cost to renew your account or get a new card.

• How do I change my PIN?

  You are able to change your PIN by choosing a number that is between 4 and 6 digits long. 

  If you have your current PIN

  Renew your library card

  • Visit the Library Card Renewals page.
  • Login with your library card number and PIN.
  • Select the Update Information button:
    • Towards the bottom, select the box for Click checkbox to reset PIN.
    • In the PIN field, enter your new PIN.
    • In the PIN (Confirm) field, enter your new PIN to confirm.
    • Select Save.
    • Review the information. If everything is correct, select the Renew button to renew your account.

  Access your library account

  • Visit the Contra Costa County Library website.
  • In the top right, select Log In/My CCClib to access the dropdown menu.
    • Select Log In/Register in the resulting dropdown menu.
  • Log into your account with the Username or Library Card Number field and PIN field.
  • Go to My Settings at the bottom of the dropdown menu.
  • Select Change under the PIN section.
    • In the Old PIN Number field, enter your current PIN.
    • In the New PIN Number field, enter your new PIN.
    • In the Confirm New PIN field, enter your new PIN to confirm.
    • Select Save.

  If you do not have your current PIN

  • Visit your nearest library location.
  • Request that library staff change your PIN.

  Be prepared to provide library staff with your library card and valid photo ID.

  If you need further assistance in changing you PIN, contact the library.

• How do I change my email address/phone number?

  You may change your email address and phone number when renewing your library card at https://ccclib.org/card-renewals/ with your card number and PIN.

  • Login with your library card number and PIN
  • Select Update Information button.
    • Make your changes.
    • Select Save.
  • Review your information and select Renew button. This will renew your library account and update the changes you made.

  Other options:

  To change the email address on your Contra Costa County Library account for both borrowing and eMaterial reminders, do the following:

  1. 1. Log in to your Library Account at https://ccclib.bibliocommons.com/user/login
     2. Click on your account name on the top right of the page and click on My Settings
     3. Under Account Information, click on “Email Address” and enter your information.

  You may also phone the Library to change an email address.

  To change the telephone number on your Contra Costa County Library account, contact the Library or visit your local library during open hours.