LINK+ is a free service where Contra Costa County Library card holders can borrow materials that are not available at Contra Costa County Library. LINK+ is a cooperative effort among many California public and academic libraries. Use your library card to request items for pickup at your local Community Library. A full-access library card is required.
LINK+ FAQs
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General Questions
Items can be returned at the circulation desk during Library open hours and through the outside book drop during closed hours. All Contra Costa County Library materials can be returned to any other Contra Costa County Library location.
LINK+ items may be returned to any Contra Costa County Library branch. It is recommended that LINK+ items be returned directly to library staff, so a return receipt can be provided to show that the item was returned.
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My LINK+ Account
Go to the Library homepage at ccclib.org, and in the top right corner, click on “Log In/My CCCLib.” On the drop down menu, click on “More Accounts.” Click on “LINK+ Account” and then log in with your last name and your library card number.
You will be notified by email when the item you requested is ready for pickup. If you have not provided the library with your email address, then you can check the status of your LINK+ requests using the LINK+ online patron account website, at https://lnkd1.iii.com, opens a new window. You can also contact library staff to check on the status of your LINK+ requests.
To keep track of your borrowed LINK+ items and LINK+ holds, you can log in to your LINK+ account here: https://lnkd1.iii.com Log in using your last name and your Library card number.
Your LINK+ account will automatically update to your new number within 24 hours of getting a replacement card.
LINK+ is unable to support the use of a PIN for login. Please log in using your library card number and last name.
This is a normal message and does not mean that there is a security problem, just that the browser can’t verify the identity of the server. Click “Continue” to accept the certificate and proceed to your LINK+ account. You should not need to update or install anything.
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Lost or Damaged LINK+
The charge for lost or damaged LINK+ items is determined by the lending library and will not exceed $115.00. This charge is payable by check or money order to the loaning library only. No debit/credit cards or cash can be accepted. There are no refunds on payments for LINK+ items.
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Borrowing LINK+
You will be notified when the item you requested is ready for pickup. Pick up and check out LINK+ items at the circulation desk. LINK+ items are not kept with the other holds and must be checked out by Library staff. The due date will be written by staff on the LINK+ label or book band and a printed receipt will also be issued. Check your receipt for the due date information for each item. Do not remove any labels or sleeves from LINK+ items.
LINK+ items may be renewed one time, up to 3 days before, and no more than 2 days after the due date.
To renew LINK+ items:
- Login to your LINK+ account on the library website.
- Select the items you wish to renew and confirm your request. If the renewal has been approved, the due date will be updated for that item.
- Some requests take longer to process and you may need to check back later to see if the due date has been extended.
If the renewal request has been denied, the due date will remain unchanged. Some possible reasons your renewal request might be denied:
- Account is expired
- Item has already been renewed one time
- Account has outstanding overdue LINK+ item(s)
- Patron at the owning library has placed a request
- Item has been placed on reserve at the owning library.
Please contact library staff if you have questions or need assistance.
LINK+ items can be renewed one time, for an additional 3 weeks, upon approval of the owning library system.
LINK+ items can only be borrowed using the same library card account that was used to place the request. They will need to bring your library card when picking up the items.
At this time, LINK+ is unable to provide access to eBooks or other digital content.
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Request LINK+
You can search the LINK+ catalog by clicking here: https://linkencore.iii.com
Once you find a title you would like to borrow, click on “Request This Item,” select “Contra Costa County Library” from the drop-down menu and click “Submit.” Enter your name, Library card number, select the pickup location from the drop down menu and click “Submit.’ If your item is available, you will see the message “Your request for {item requested} was successful.”
You are allowed ten LINK+ items on request at one time.
You cannot request items that are currently available from Contra Costa County Library.
If no copies are available on the shelf at the lending library, you cannot successfully request the item.
LINK+ does not allow for hold queues on items.
You can only cancel a LINK+ request that has a status of REQUESTED or RE-REQUESTED. Click the box next to the title and select the Cancel Selected button. Then confirm the request to cancel by clicking the YES button.
The LINK+ catalog may experience intermittent downtime due to system maintenance.
If your search in the LINK+ catalog is not working, please use the LINK+ classic catalog at https://csul.iii.com/ instead.